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Privacy Policy
How Dammam Industrial Supplies handles information submitted through this website.
How enquiries reach us
When you send an enquiry through this website it is delivered to us by email so we can respond to it. You can equally contact us by telephone, WhatsApp or email instead of using the form.
Information we collect
When you send an enquiry, we receive the information you choose to include, which is typically:
- Your name and company name
- Your email address and telephone or WhatsApp number
- The product category, quantity and delivery location relevant to your enquiry
- The requirement or specification details you choose to include
We do not ask for financial information, identification documents or any other sensitive personal data through this website. Please do not submit such information through the enquiry form.
How that information is used
Information you send in an enquiry is used solely to respond to your enquiry, prepare a quotation, and communicate with you about the supply of the products requested. It is not sold, rented or shared for marketing purposes.
Where fulfilling an enquiry requires us to obtain pricing or availability from a manufacturer or supplier, we share only the technical details of the requirement, meaning the specification, quantity and delivery requirement, and not your personal contact details, unless doing so is necessary and you have agreed to it.
Retention
Enquiry correspondence is retained for as long as needed to handle the enquiry and any resulting supply, and thereafter for normal business record keeping purposes. You may ask us to delete your enquiry correspondence at any time.
Cookies and analytics
This website does not set advertising or tracking cookies, and no analytics service is currently active. If web analytics are added in future, for example to understand which product pages are most used, this policy will be updated to state which service is in use, what it records, and how it can be declined.
Third party links
This website links to WhatsApp for direct messaging, and loads web fonts from Google Fonts. These services are operated by third parties under their own privacy terms, which we do not control.
Your choices
You can contact us at any time to ask what enquiry correspondence we hold about you, to request a correction, or to ask us to delete it. Contacting us by telephone, WhatsApp or email instead of using the form is always an option.
Contact
Questions about this policy can be directed to: